Email Support
For all inquiries, refunds, billing issues, or technical support:
We typically respond within 24-48 hours on business days.
What We Can Help With
- Subscription and billing questions
- Refund requests and cancellations
- Technical issues with CircuitAI features
- Account access and login problems
- Feature requests and feedback
- Partnership and business inquiries
- Bug reports and error troubleshooting
Response Times
- General inquiries: 24-48 hours
- Billing and refunds: 24-48 hours
- Technical support: 24-72 hours
- Urgent issues: Mark as urgent in subject line
Response times may be longer during holidays or weekends.
Before Contacting Us
Please check these resources first - they may have the answer you need:
- Pricing page - For subscription plans and features
- Cancellation & Refund Policy - For refund information
- Dashboard - For managing your subscription
Tips for Faster Response
- Include your account email address
- Describe your issue clearly and concisely
- Include screenshots if applicable
- For technical issues, mention your browser and device
- Use a descriptive subject line